Call us for an RMA number and instructions on how and where to return your order. RMA (Return Material Authorization): An RMA number is required on all returns. If any product is found to be defective, Integris Equipment will promptly exchange and send a return label or UPS call tag for the return. Return Shipping: Customer is responsible for return shipping charges, unless the item is confirmed defective. The return policy for each product may vary. Our standard return policy for most products is 21 days from the ship date, however Integris Medical has over thousands of items featured on the website. Scroll down to see COVID-19 Return Policy. All COVID-19 related product orders are non-cancellable and non-returnable.
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